No, ANP uses human ears and human fingers to type the audio. Among its other faults, voice recognition software cannot differentiate between speakers, nor can it pick up accents like our trained professionals can.
ANP has a staff of industry leading, certified, expert transcriptionists each with his/her own specialty. To ensure that your organization receives the highest quality document, every transcriptionist works within his/her respective area of expertise. If you are a client that will be supplying us with a high volume of audio, ANP can also create a specialized team [...]